Dear valued members of our local community,

We would like to inform you about the urgent eye care services that are now available at our local opticians. Our team of experienced optometrists is dedicated to providing you with the best possible care in the event of an urgent eye condition.

One of the benefits of our service is the availability of telephone appointments. This allows you to speak directly with one of our optometrists and receive a preliminary assessment of your condition without having to leave the comfort of your own home.

In addition to telephone appointments, we also offer video conferencing assessments. This allows us to provide you with a more detailed assessment of your condition and determine the best course of action.

If necessary, we also offer face-to-face appointments. These appointments are usually reserved for more serious conditions that require a more in-depth examination.

Another great advantage of our service is that we are able to provide you with the right treatment straight away. If your condition requires it, we can refer you directly to an emergency eye clinic, saving you the time and stress of waiting for an appointment with your GP or at an accident and emergency department.

We would like to remind you that our service is a free NHS service available to everyone of all ages. You can access our service by calling our direct telephone line for urgent eye care on 01615037977.

In conclusion, we would like to stress the importance of seeking urgent care in the event of any eye conditions. Our team of dedicated optometrists is here to provide you with the best possible care and treatment, so please do not hesitate to contact us if you need urgent eye care.

slit lamp examination
red eye and normal

When to consider Urgent Eye Care!

Urgent eye care refers to a range of eye conditions that require immediate attention and treatment. Some examples of these conditions include sudden vision loss, severe eye pain, sudden onset of floaters or flashes, trauma to the eye, and sudden onset of double vision. If you experience any of these symptoms, it is crucial that you seek urgent eye care as soon as possible.

Another condition that requires urgent eye care is a sudden change in the color of the iris, which can be a sign of a serious eye disease such as glaucoma. Additionally, sudden onset of redness, swelling or discharge in the eye, or eyelid drooping can also indicate an urgent eye condition.

Certain eye conditions such as cataracts, if left untreated, can progress to the point where they can cause permanent vision loss. In this case, urgent eye care is necessary. Similarly, conditions such as retinal detachment can also cause permanent vision loss if left untreated, so it is crucial to seek urgent eye care.

Certain medical conditions such as diabetes can also cause eye problems that require urgent attention. Diabetic retinopathy, a common complication of diabetes, can cause permanent vision loss if left untreated. In such cases, it is vital to seek urgent eye care to prevent further deterioration of vision.


In summary, it is crucial to seek urgent eye care for any sudden or severe symptoms related to the eyes, as well as for any changes in vision or eye appearance, or if you are experiencing pain or discomfort in the eyes. By seeking prompt treatment, you can prevent potential vision loss and ensure the best possible outcome for your eye health.

Thank you for choosing our local opticians for your eye care needs.


Abdullah Al-Amin

  • Viral or bacterial infections: Conjunctivitis can also be caused by viral or bacterial infections, which can spread easily from person to person.
  • Irritants: Exposure to irritants such as smoke, chemicals, or air pollution can cause redness and irritation in the eyes.
  • Dry eyes: Dry eyes can cause redness, discomfort and burning in the eyes.
  • Subconjunctival hemorrhage: It is a condition in which blood vessels in the white of the eye (sclera) rupture and bleed, this can cause red eye.
  • Other causes: Eyelid inflammation (blepharitis), foreign body in the eye, and certain medical conditions such as rheumatoid arthritis, lupus, and sarcoidosis can also cause red eye.
  • Allergic reactions: Allergic conjunctivitis is a common cause of red, itchy eyes and can be caused by allergens such as pollen, dust mites, pet dander, and more.

Our Mission

“Our mission is to provide prompt and comprehensive urgent eye care services to our community. We strive to ensure that our patients receive timely assessment and treatment for their eye conditions, with a focus on preventing potential vision loss. We are dedicated to providing a welcoming and inclusive environment for all, and to ensuring that our patients receive the highest standard of care. We are committed to providing a free NHS service for all ages, and to making our service accessible to everyone in the community. With our direct telephone line for urgent eye care, you can be sure that you will receive the care you need, when you need it.”